Support

Currently, we provide 2 levels of support.

All our programs come with a Help File which covers the basic description on how to use it.
Alternatively, you may contact us via email if it is of private nature. Do allow 24 hours for us to get back to you.

For all support inquiry, email us at support@batchimage.com .

For all sales and pre-sales inquiry, email us at sales@batchimage.com .

Fax Contact : 1 (815) 642-9602

Trial Versions

We currently provide a 14 Days Free Trial Versions of the applications so that you can evaluate the application you are keen in purchasing. This will allow you full access apart from the nag screens to determine if this is the application that will meet your needs. If you however do encounter any issues or require an extension in the trial period, feel free to contact us via email at support@batchimage.com and we will get back to you within 24 hours.

Windows Smart Screen Filter Warning

We have recently renewed our Code Signing Certificate which is used to codesign and certificate all our applications installers but since the new certificates are new, it appears that Microsoft has placed a warning about it not being recognized. Any application downloaded directly from our website comes from us. Just click the "Run Anyway" button if you do see this warning. Sorry for the inconvenience

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