Refund Policy

We offer a “try-before-buying” model softwares which provides you with 14 days full access to all the features of the software. We will encourage you to fully utilize the time to explore the applications. If you have any inquiries, please feel free to contact us at support@batchimage.com . We will certainly get back to you with a solution or a fix.

Our softwares are our babies and we are passionate about them and want them to assist you in your tasks. We do make mistakes from time to time but we will do our best to get it fixed when it comes to our attention.

However, we understand that there are times when the software may not be a good fit for you and that it does not work as expected, as such do contact us via support@batchimage.com with the Order ID, the reason for the refund within 14 days of the purchase and we will get it sorted for you.

SmartScreen Warning in Windows 7, 8 and 10

As such, we will not be codesigning our applications available on our website and will pass the cost savings to you. With immediate effect, our applications are now 20 to 25% cheaper

In the Smart Screen, click "More Info" and "Run Anyway" to install our trials and licensed versions of our applications. 

Trial Versions

We currently provide a 14 Days Free Trial Versions for our Windows applications so that you can evaluate the application you are keen in purchasing. This will allow you full access apart from the nag screens to determine if this is the application that will meet your needs.

If you however do encounter any issues or require an extension in the trial period, feel free to contact us via email at support@batchimage.com and we will get back to you within 24 hours.

Looking for Mac Apps ?

Our Mac based Apps are available on https://www.completemagic.com .

Unlike in the past where our Mac Apps are only available through the Mac AppStore, we are in the process of revamping the apps so that they are available on our website. One core benefit is the ability to provide a 14 Days Free Trial version unlike the Mac AppStore which does not provide trials.