Support

Currently, we provide 2 levels of support.

All our programs come with a Help File which covers the basic description on how to use it.
Alternatively, you may contact us via email if it is of private nature. Do allow 24 hours for us to get back to you.

For all support inquiry, email us at support@batchimage.com .

For all sales and pre-sales inquiry, email us at sales@batchimage.com .

Fax Contact : 1 (815) 642-9602

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SmartScreen Warning in Windows 7, 8 and 10

As such, we will not be codesigning our applications available on our website and will pass the cost savings to you. With immediate effect, our applications are now 20 to 25% cheaper. 

In the Smart Screen, click "More Info" and "Run Anyway" to install our trials and licensed versions of our applications. 

PDF & TIFF Apps

Photos and Video Apps

Trial Versions

We currently provide a 14 Days Free Trial Versions for our Windows applications so that you can evaluate the application you are keen in purchasing. This will allow you full access apart from the nag screens to determine if this is the application that will meet your needs.

If you however do encounter any issues or require an extension in the trial period, feel free to contact us via email at support@batchimage.com and we will get back to you within 24 hours.

Latest Updates

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Looking for Mac Apps ?

Our Mac based Apps are available on https://www.completemagic.com .

Unlike in the past where our Mac Apps are only available through the Mac AppStore, we are in the process of revamping the apps so that they are available on our website. One core benefit is the ability to provide a 14 Days Free Trial version unlike the Mac AppStore which does not provide trials.