Support

Currently, we provide 2 levels of support.

All our programs come with a Help File which covers the basic description on how to use it.
Alternatively, you may contact us via email if it is of private nature. Do allow 24 hours for us to get back to you.

For all support inquiry, email us at support@batchimage.com .

For all sales and pre-sales inquiry, email us at sales@batchimage.com .

Fax Contact : 1 (815) 642-9602

Windows Store New Prices

We have revised the prices on the Windows Store to encourage the switch to this platform for Windows 10 users. The new prices will be reflected on the store when they get verified by the Microsoft Team.

At the same time, we are running a discount to celebrate the new pricing.

SmartScreen Warning in Windows 7, 8 and 10

The Windows Store is Microsoft's preferred avenue for application purchase and installation. We have our core applications available for purchase on the Windows Store. 

As such, we will not be codesigning our applications available on our website and will pass the cost savings to you. With immediate effect, our applications are now 20 to 25% cheaper

In the Smart Screen, click "More Info" and "Run Anyway" to install our trials and licensed versions of our applications. 

Our applications sold on the Windows Store are verified by the Microsoft review team and codesigned with their certificate.

Trial Versions

We currently provide a 14 Days Free Trial Versions for our Windows applications so that you can evaluate the application you are keen in purchasing. This will allow you full access apart from the nag screens to determine if this is the application that will meet your needs.

If you however do encounter any issues or require an extension in the trial period, feel free to contact us via email at support@batchimage.com and we will get back to you within 24 hours.